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AI UX patterns / Uncertainty

AX-03 · Uncertainty

Show AI uncertainty as a question, not a percentage

The model is 73% sure about a tax category.

Don't show a percent. Ask the question that decides.

Weak version: Model isn't sure
Weak"Confidence 73%" means nothing to an accountant-in-a-hurry.
Strong version: Model isn't sure
StrongOne question with two answers resolves it in a tap.

How to apply it

  1. Find the one fact that would settle the case, and ask for it.
  2. Offer the likely answers as choices, so resolving it takes one tap.
  3. Save questions for the cases that matter, or people stop reading them.

Where it breaks

When every row gets a question and people stop reading.

Related patterns

Train the eye

Knowing the pattern isn't the same as spotting it.

Irreplaceable trains the judgment behind these patterns with short, realistic decisions. Start with a free baseline: 12 decisions, about 12 minutes, and a score for six skills.

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