AI UX patterns / Trust & memory
AX-08 · Trust & memory
AI memory should be visible and controllable
The agent remembers a preference.
Memory is visible and controllable.


How to apply it
- Tell people when something is remembered, at the moment it happens.
- Let them see, edit and delete what's stored.
- Ask before keeping anything sensitive.
Where it breaks
When memory carries sensitive data across contexts.
Related patterns
- Confident answer, no source · A claim without a source is a guess.
- Agent takes a money action · Money actions need a way back.
- Long AI wait · Show progress. Give control.
- Model isn't sure · Don't show a percent. Ask the question that decides.
- All 10 AI UX patterns
Train the eye
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