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UX experiments / Choice design

Choice design · Field experiment · contested

24 flavors or 6: which jam display sold more?

Grocery store tasting booth · Iyengar & Lepper · 2000

A jam tasting table: 24 flavors or 6 flavors. Which sold more jam?

Version A: 24 flavors
A24 flavors
Version B: 6 flavors
B6 flavors

Make your call. Which version won, and why? Decide before you open the result. Guessing first is what trains your judgment.

Made your call? See the result

30% bought with 6 flavors, 3% with 24.

What happened

More people stopped at the big display, but far fewer bought. Later meta-analyses found choice overload is real only under some conditions, so treat this as a famous case, not a law.

Why it worked

Too many options can make choosing feel risky and effortful, so people put it off.

The takeaway

Curate when people don't know what they want. Then test, because the effect varies.

Source

More experiments to call

Practice the call

Call experiments like these every day.

Irreplaceable gives you a few real experiments a day to call before you see the result, and tracks how your judgment improves. Start with a free baseline: 12 decisions, about 12 minutes.

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