01
The agent isn't sure which Tuesday
It's Monday. A user tells a booking agent “Book the team dinner for Tuesday”. Design how the agent resolves the ambiguity without slowing the user down.
Sketch yours first, then see how a senior would approach it
- Ask with the two dates as tappable answers: “Tomorrow, Oct 13” and “Oct 20”. Never a free-text question.
- Default to the likely one, but make the choice visible before booking.
- Remember how this user means “Tuesday” next time, and say so.